Frequently Asked Questions

Got a question about kitchen space? We’ve got the answers.

Kitchen Hosts

How do I list my kitchen?

Listing your kitchen with Kitchup is easy. We just need to find out a few details about your kitchen and its availability. Please complete a form and we’ll be in touch to discuss further.

Is the process safe?

Yes. We are a trusted platform and provide support every step of the way to help you find suitable matches for your kitchen. We vet all potential Kitchen Users and request that they have a minimum level 2 food hygiene rating and business insurance. We also encourage viewings with the Kitchen User so you have the opportunity to meet before confirming the booking.

What happens once I get a booking?

Once you have met with a potential Kitchen User and are happy to confirm the booking, we will prepare a booking agreement for you. This will set out the agreed terms of use for the kitchen and will be signed by yourself and the Kitchen User. We will take a deposit and payment from the Kitchen User, and transfer you the funds.

Kitchen Users

How long can I hire a kitchen for?

The days and times available will vary depending on the kitchen. Most of the kitchens listed on our site can be rented by the day (minimum 8-hour shift), week or month.

What documents do I need to hire a kitchen?

Everyone using the kitchen must have at least a Level 2 Food Hygiene Certificate. You will also need to have business insurance (product and public liability) to ensure you are covered when using the kitchen. We will require proof of these documents before confirming a booking.

How do I view a kitchen?

We recommend viewings before hiring a kitchen to give you an opportunity to look around the space and ensure it is suited to your needs. If interested in viewing a kitchen, complete an enquiry form with information about your business and requirements and we will help arrange it once we have received approval from the Kitchen Host.

Who’s responsibility is it to clean the kitchen?

Cleanliness is crucial in the food business and if you rent a kitchen it is your responsibility to leave it exactly as you found it. We have very high expectations of our kitchen users when it comes to cleaning and any equipment used by or area worked in by the user is their responsibility to clean. Common parts are cleaned by the kitchen host.

I can’t find a kitchen suited to my needs, what can I do?

Get in touch and let us know what you’re looking for. Kitchens become available regularly and if we have your requirements on file we can get in touch when future spaces come up. You can also subscribe to our mailing list for regular updates on spaces.